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Small Businesses and Section 230

Section 230 incentivizes platforms to lower the barriers to entry for small businesses. User-focused websites make it easier for small businesses to get started.

By empowering a critical balance that puts user-generated content first, Section 230 helps websites responsibly moderate content. In turn, startups can thrive on e-commerce marketplaces and as third party sellers on a host of websites.

Today, more people than ever have the opportunity to create a virtual storefront and reach audiences beyond their local hometown Main Street. Since 1996, retail businesses, web developers, and all sorts of small businesses have built online businesses on the foundation of Section 230. Section 230 clarifies when online platforms can be held liable for third-party content and creates the legal certainty necessary for platforms to take swift action against harmful content of all types.

Recently, U.S. policymakers have considered changes to the law that would have a significant impact on all online businesses, especially small and mid-sized ones. Learn more about these policy proposals and the potential risks here.